Privacy Policy for mindfirst.ai

Effective Date: 1^st May 2024

Introduction Welcome to Mindfirst.ai. This privacy policy (“Policy”) describes how mindfirst.ai a unit of First Line Support Services (“we”, “us”, or “our”) collects, protects, and uses the personal data you (“User”, “you”, or “your”) may provide on the [website URL] website and any of its products or services (collectively, “Website” or “Services”).

User Consent By accessing and using our Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree with the terms of this Policy, you are not authorized to use our Website and Services.

Data Collection We collect personal information from you when you use our Website or Services. The information we collect may include but is not limited to:

• Name
• Contact information, including email address
• Demographic information such as postcode, preferences, and interests
• Other information relevant to customer surveys and/or offers

Data Usage The data we collect from you may be used to:

• Provide and manage our Website and Services
• Improve customer service and user experience
• Send periodic emails regarding our Services or other products and services
• Conduct research and analysis

Data Sharing and Disclosure We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Third-Party Services Users may find advertising or other content on our Website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Website.

Security We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

Cookies and Tracking Technologies Our Website may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

User Rights You have the right to:

• Access, update, or delete the information we have on you
• Object to the processing of your data
• Request that we restrict the processing of your personal information
• Data portability

Changes to This Privacy Policy We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contacting Us If you have any questions about this Policy, the practices of this site, or your dealings with this site, please contact us at: FIRST LINE SUPPORT SERVICES LIMITED Address: 5663 Inman Avenue Unit 306, Burnaby BC V5H 2M2| Incorporation No. BC1376607| Business No. 760866818BC0001.Email-contact@mindfirst.ai.